Webinar: Predicting and Preventing Workplace Violence Through Better Care Coordination
Friday, October 25, 2019 1:12 PM
On November 12, KHA and Collective Medical will host a webinar on Predicting and Preventing Workplace Violence Through Better Care Coordination.
In 2016, workplace violence cost hospitals and health systems over
$1.5 billion, spent on security, training, staff turnover, medical care and
absenteeism. Additionally, over
of emergency physicians believe that violence in the emergency department
(ED) has harmed patient care through decreased productivity, emotional
trauma and increased wait times.
Addressing workplace violence can help reduce costs and increase
productivity. In 2018, health care leaders were asked for their best
practices for addressing violence in health care.
include some of the following:
- Sharing both quantitative and qualitative data
- Addressing societal issues such as mental health or substance use
disorder that may be driving increases in workplace violence
- Framing reporting as a quality and care issue
- Establishing escalation protocol for nurses that adjusts staffing when an
In an ACEP survey,
of emergency physicians reported that increasing security is the most
important thing hospitals can do to increase safety in the ED. Depending on
individual hospitals, some ways to increase security could include:
- Installing metal detectors
- Enclosing nurses’ stations and reception areas
- Staffing hospitals with security guards
30 percent of nurses and 26 percent
of physicians report incidents of workplace violence. Increasing security
can bring a sense of importance to the matter and help change the “it’s
part of the job” mindset. Mandating and establishing protocols for
reporting may help reverse this casual attitude. For a California hospital,
this was crucial. Using collaborative technology, the hospital established
a zero-tolerance policy, recorded violent incidents, and reduced instances
of assault by
, helping staff provide better care to all patients.
To learn more about what you can do to reduce workplace violence, check out Predicting and Preventing Workplace Violence Through Better Care
Coordination, a webinar offered in partnership with Collective Medical.
to attend live on Tuesday, November 12, or to view on-demand after the